Faculty & Staff Resources

• Policy 1: Bulletin Boards
• Policy 2: Faculty and Staff Use of the Northern Virginia Center
• Policy 3: Development of Service Agreements
• Policy 4: Use/Disposal/Storage of Office Furnishings in the Northern Virginia Center
• Policy 5: Inclement Weather
• Policy 6: Access Control: Building Keys
• Policy 6A: Departmental Key Procedures
• Policy 6B: Appropriate Use of Master Keys
• Policy 7: Home Use of Virginia Tech Property
• Policy 8: Smoking at the Northern Virginia Center
• Policy 9: Medical Emergencies at the Northern Virginia Center
• Policy 10: Support for Events and Seminars at the Virginia Tech Northern Virginia Center
• Policy 11: Use of Self-Service Videoconferencing Equipment for Course Delivery
• Policy 12: Principles of Space Allocation and Usage
• Policy 13: Lactation Space at the Northern Virginia Center
• Policy 14: Public Use of the Northern Virginia Center
• Policy 16: Alcohol at the Northern Virginia Center
• Policy 17: Dealing with Media on Campus

Graduate School policies can be found here.

University policies can be found here.

Phone: 703-538-8440
Email: facilities@vt.edu
Offices: 411 and 422
Hours: 8:00am to 6:30pm
Website: https://www.nvc.vt.edu/facilities

Services Offered:

• Classroom Scheduling and Maintenance
• Small Building Maintenance Task (Moving Equipment and Furniture, Hanging Pictures / Office Whiteboards / Bulitin Boards)
• Work with the Building Engineer on larger tasks (General Maintenance, Renovations, Temperture)
• Events setup
• Distributes office and building keys
• Parking validations and distribution of parking proximity cards

Phone: 703-538-3786
Email: rdiego@vt.edu
Hours: Monday-Friday 10:00am to 7:00pm
Office: 411
Website: https://www.classroomav.vt.edu/

Services Offered:

• Install and maintain A/V equipment in general assignment classrooms.
• Assist users with operation of classroom A/V equipment.
• Train users on operation of classroom A/V equipment.

Phone: 703-538-8444
Email: nvccomputerhelp@vt.edu
Hours: Monday-Friday 8:00am to 7:00pm
Offices: 417 and 421
Website: https://vt4help.service-now.com/

Services Offered:

• Installation and maintenance of computer hardware located on the NVC campus.
• Troubleshooting technology and software issues.
• Assists VT network services with data port connections and phone services.
• Assist departments with computer and software orders.
• Administers local file server and network policies.

Phone: 703-538-8487
Email: jmurph@vt.edu
Offices: 106 and 107

Services Offered:

• Provides training and workshops for faculty who teach online or at a distance.
• Assist faculty with instructional design and course development for distance and online learning.
• Video recording services.
• Provides training and support of the Canvas learning managment system.
• Provides full support to faculty in TLOS managed classrooms.

• Download the Campus VPN Software
• VPN Guide for Windows Users
• VPN Guide for MacOS Users

• Remote Desktop Guide for Windows Users
• Remote Desktop Guide for MacOS Users

• Connecting to network drives remotely using Windows
• Connecting to network drives remotely using MacOS

• VT 4Help - IT Support Services trouble ticket reporting system and knowledgebase.
• VT OneCampus - The hub for online academic, business, and personal transactions.
• VT Network Software - Virginia Tech's portal to download purchased software and departmental software products.
• VT Password Information - Information regarding passwords used for Virginia Tech services.
• Virginia Tech Zoom Portal
• Virginia Tech Microsoft Office 365 Information
• 2-Factor Authentication Information